LegalZoom reviews

4.0

72% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

69% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
1.0
Mar 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Fantastic Christmas parties. Free drinks, breakfast bagels on fridays, I cant think of anything else nice to say - this place is horrible!

Cons

The company won me over with their mission statement of how important their employees are. They claim to be completely concerned with making their employees happy. Happy employees means happy customers right? What a joke! The company has zero desire to make their employees happy. The micro managing is insane. The trainers are basically bullies that talk down on you and make you feel like you arent worth anything to them. Was even told that even though you were the top performer, you were basically the best of the worst. The main trainer who is too smart for his own good has got the most horrible lack of people skills possible. He's obviously pissed at the world and takes it out on the employees daily. They hire by the truck load and have new trainees coming in every two weeks 15 - 20 at a time and this gives them the ability to be able to cherry pick at all times. They run you to the ground and then toss you out the door. If you work there or plan on working there, beware, when your turn is up, they go through your personal belongings (purse, computer bag, back pack, etc...) . I understand they have a right to go through your desk but your bags??? That's just wrong.

1.0
Feb 27, 2013

What went wrong with LegalZoom?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Started off as a very entrepreneurial company with lots of potential and opportunity for growth, but that has dissipated.

Cons

Due to the pressures for growth and preparing the company to go public many of the things that made LegalZoom great have deteriorated. LegalZoom was a fun company to work for with dedicated employees, but leadership has sacrificed employee morale for productivity. Micromanagement is rampant throughout middle management and even executive management at times. Employees input is taken by management but almost never followup on. Compensation is below market rate and sometimes you are forced to work long hours.

1.0
Feb 7, 2013

Truth about the recent positive reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent perks, food, parties, nice office

Cons

The recent positive reviews are written by managers to boost up their scores here. Isn’t it odd that several positive reviews showed up all of sudden within few days? As more truth about this company is published here, the company are having harder time getting new hires. And the smart ones read the reviews and not take this job. I agree that every company has its share of people who are happy and unhappy with thier work place. But majority here are extremely unhappy. And the reviewer who said Legalzoom is a “competitive” place - it’s called “backstabbing” and not “competitive”. Everyone is threatened to be fired & are expendable unless you hit 120% of your quota so everyone’s just trying to survive until they find a new job. That’s how they run this place and makes for a bad place to work. And that reviewer who said the company is in growing pain...if a company is still experiencing growing pains after 10+ years and 3+ years in Austin, it doesn’t sound like the company knows what it’s doing and has questionable leadership. This reaffirms a lot of things that people have been talking about - bad training, micromanaging, leadership, etc...

Viewing 889 - 891 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.