LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Very stable workplace compared to a lot of tech companies right now. You don’t see the rolling layoffs that have become common elsewhere, which creates a sense of stability. The culture is genuinely inclusive and supportive of people with families and employees from a wide range of backgrounds. There’s also very little of the stereotypical “toxic tech” culture. Work-life balance is excellent, and people generally respect boundaries. The company also takes a performance-based culture seriously, and in my experience applies it pretty fairly. Expectations are generally clear, and strong work tends to be recognized. The people are kind, thoughtful, and very competent, which makes day-to-day collaboration enjoyable. The C-suite has handled challenges to the business thoughtfully and have done a solid job steering the company through uncertainty.

Cons

Because the company operates in a highly regulated legal space, tech procurement and new tools can involve quite a few approval steps. It can sometimes feel like you have to jump through hoops to get new systems in place. There can also be a bit of rigidity around “the way we’ve always done things,” which means operational or systems changes can move more slowly than at some other tech companies.

avatar
LegalZoom Response
2mo
Thank you for taking the time to share such a thoughtful and balanced review. We’re glad to hear that you’ve experienced our culture as inclusive, supportive, and respectful of work-life balance—those are priorities we care deeply about. It’s also encouraging to know that our focus on performance, clear expectations, and recognition is reflected in your experience, and we appreciate your kind words about our team and leadership as we navigate a complex and evolving space. At the same time, your feedback on procurement processes and operational flexibility is very valuable. Thank you again for your insights—they play an important role in helping us continue to improve and create a workplace where people can thrive.
5.0
Mar 12, 2026

Love this company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything about the company and its culture

Cons

I have no negatives to report

avatar
LegalZoom Response
2mo
Thank you for your kind words and for being part of LegalZoom! We’re thrilled to hear that you’ve had such a positive experience with our culture over the years. Your feedback means a lot to us, and we’re grateful for your continued contributions.
1.0
Feb 6, 2026

Treat it as a temp job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, helpful coworkers. It's a job.

Cons

Laid off without warning, expect your job to be offshored to people in other countries who perform poorly. Training is lacking. Takes too long to learn platform. Not easy to see customer information making calls confusing and frustrating especially when starting out. Platform used to perform job too clunky, buggy, confusing, takes too much time to learn even if you're familiar with different CRMs Metrics not planned out for multiple teams which could impact bonus including not receiving bonuses at all depending on your team. In other cases it led to confusing tracking of work done which could make people doing the same amount of work look like they're either falling behind or exceeding expectations. Overall just a very clunky unplanned experience.

Viewing 10 - 12 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.