LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
5.0
May 31, 2022

Love Being a Zoomer

Recommend
CEO approval
Business Outlook

Pros

Great Company Culture supporting inclusiveness, embraces latest technologies and advocates for small business.

Cons

Sometimes the talk doesn't align with the walk.

4.0
Apr 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- Positive affect on the world - Fast promotions if you perform a high level - Lots of super smart people - Great work-life balance; times to floor it but times you can hit 45 hours and be easy - lots of change

Cons

- Lack of clear goals ; you have to clearly create your own goals - Lot of entitled lazy people who don't work hard - lots of change - it's not clear if LegalZoom is leveraging technology in an intelligent way

avatar
LegalZoom Response
4y
Thank you for your feedback! It is so great to hear that you feel like you're making a difference in the world, that you can see the opportunity to learn and grow and are enjoying the fast-paced environment and the journey with your fellow Zoomers. We have work to do as any organization, and we were glad to launch a new goal setting process (OKRs!) that included tops-down and bottoms-up goals with the opportunity to align so we are all working towards the same thing. We're also working on defining performance expectations and helping enable managers and leaders to provide provide developmental feedback to Zoomers in the most effective way (just launched a new training this week itself). On the technology front, we have a long roadmap ahead, and at the same time, excited to have made progress internally with new systems and tools we have launched to help better enable Zoomers to do their jobs effectively. More to come! If you have any ideas / feedback on the change management front, please do reach out to your manager or HRBP - we would love to hear more.
5.0
Dec 29, 2021

Wonderful Opportunity and a Rewarding Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

LegalZoom is committed to helping its customers thrive. There are wonderful people working here and the experience is both challenging and fun. I've held several roles and been exposed to just about every aspect of the organization and I have learned a lot. The company has top notch benefits! The company is highly focused on diversity, equity and inclusion and are making investments into the company's workforce to make it a haven for ALL people. You can spend up to 2 hours a month on work in the DEI space or volunteer with the Impact team. If you have interests in community service you're allotted 16 hours a year to volunteer at your chosen charity.

Cons

Communication to the front-lines and to manager-and-below employees could be improved. IT infrastructure continues to be a major hurdle, though it is improving every quarter.

Viewing 220 - 222 of 914 Reviews

Glassdoor has 962 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.