Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 962 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 107 reviews)); "The people here are great and are like family" ((in 87 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 24 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews)); "Great work environment, awesome benefits, work from home." ((in 17 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 26 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 13 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 10 reviews)); "Blatant favoritism" ((in 9 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews

3.0

Oct 27, 2014

LegalZoom has great products that sell themselves. One of the most Diverse companies I've seen.

Account manager/sales specialist/customer support

Recommend

CEO approval

Business Outlook

Pros

Recruiters have done a good job finding really smart, professional and mature individuals. Great solutions that really make a difference for their consumer. Hard work and great attitude is definitely rewarded. I started entry level and was afforded advancement opportunities several times through my career here.

Cons

New investors, Corporate restructuring and the growing pains that come with, have driven lots of talented people out the door in many departments. Leaders in place seem content on letting really talented professionals walk out the door. The culture has taken a dramatic turn for the worse in recent months since the acquisition, my department was completely dismantled and everyone went to their previous roles and pay if any. Salaries are being cut across the board. Typical of an online company, schedules vary with department. Customer facing teams have schedules from 7AM - 10 AM non-customer facing are typical business hours.

2.0

Feb 27, 2014

The Sweatshop for legal docs....don't come here.

Document specialist

Recommend

CEO approval

Business Outlook

Pros

SOME of the people are nice to work with, free soda, bagel fridays

Cons

LZ does not care for you personally, we have annual company meetings with the ceo and higher ups and all they do is talk about how well we are doing but as far as addressing any concerns that workers have...they don't. They will "answer" any question by talking around it for about 10 mins. The culture here is do your work and no one cares about you, just lining their pockets with change. The only people they treat well are the upper management people. And they do not promote on merit its all based on who you know and you do not ANY type of people skills to manager so therefore the managers treat you like crap.

1.0

Jan 27, 2013

Major issues with California Labor Laws

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They did end up paying all employees for all unpaid Overtime hours. They made everyone sign a letter stating that they would not pursue any lawsuits in exchange for payment.

Cons

Management still denied they did anything wrong. They presented the after hours "training" as voluntary, with the promise of more pay and corporate advancement. Who's going to say No to this. Everyone "volunteered" even though they knew this was not right.

Viewing 238 - 240 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Product Marketing, Senior Market Research Manager

Product Marketing, Senior Market Research Manager

LegalZoom

LegalZoom reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

LegalZoom has great products that sell themselves. One of the most Diverse companies I've seen.

The Sweatshop for legal docs....don't come here.

Major issues with California Labor Laws

Jobs at LegalZoom

LegalZoom reviews FAQs

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