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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      71% would recommend to a friend

      (914 total reviews)

      Jeff Stibel

      79% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      914 reviews
      2.0
      Aug 12, 2023

      Would not recommend

      Tax - associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work remotely. Job was relatively easy. The team was nice. Great benefits.

      Cons

      Terrible customer service. I couldn't work for a company where I couldn't recommend the services offered to family and friends. It's a pass for me. Terrible career move. It's been difficult to find employment after working for LegalZoom.

      avatar
      LegalZoom Response
      2y
      Thank you for your review. We take all feedback seriously and appreciate you taking the time to provide it.
      2.0
      May 19, 2023

      Great mission-terrible execution

      Attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has a fantastic premise and I truly believe they are working toward a valuable goal: making legal advice accessible to all.

      Cons

      Micromanagement, constant shifts in productivity expectation, focus on volume and income increases instead of providing superior service to customers. Nobody listens to suggestions about how to improve policies and processes.

      1.0
      May 2, 2023

      Uncaring and heading in the wrong direction

      Management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fine for your 1st job experience.......never a long-term option

      Cons

      Everything. Upper management is clueless and operate the company at a loss. Unprofitable. No empathy or care shown for employees well being or future. I'd like to say they report to the bottom-line.....but operating at a loss doesn't even support a bottom-line mentality. Board of directors foolishly puts up with extremely poor leadership....no idea why. Previous leadership must be sick at how the new leadership has destroyed what was once a great company.

      Viewing 253 - 255 of 914 Reviews
      Related searches: LegalZoom jobs | LegalZoom salaries | LegalZoom benefits | LegalZoom interviews
      ReviewsLegalZoom reviews

      Glassdoor has 962 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.