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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.6

      62% would recommend to a friend

      (10,116 total reviews)
      avatar

      Tim Sweeney

      66% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      10K reviews
      3.0
      Jul 10, 2025

      Insurance Adjusting

      Auto insurance adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast-paced, work independently, not much micro-managing, normal office hours with no late nights

      Cons

      no OT, constant calls from other insurance companies and customers

      2.0
      Jul 9, 2025

      Company Going Downhill

      Property large loss claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large company for movement and changing interests.

      Cons

      Cost-cutting to the extreme: changed the pension plan, reduced 401k match, reduced tuition reimbursement, eliminated bonuses for insurance designations, reduced FTO rollover, removed company cars from the majority of field adjusters, reduced opportunities for catastrophe pay, eliminating positions to make employees reapply at lower salaries to keep their jobs, and not backfilling positions, exhausting current staff. It’s known that the company prefers internal hires, not just because they “trust the talent”, but because they don’t want to pay the competitive salaries that other companies are paying in the industry.

      Viewing 397 - 399 of 10,116 Reviews
      Related searches: Liberty Mutual Insurance jobs | Liberty Mutual Insurance salaries | Liberty Mutual Insurance benefits | Liberty Mutual Insurance interviews
      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,402 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.