Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.3 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.6 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (118) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1285 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 852 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 726 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 547 reviews)); "Flexible work from home schedule" ((in 360 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 472 reviews)); "There are good managers but also many mediocre and poor managers." ((in 248 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 151 reviews)); "Bad Upper Management" ((in 145 reviews)); "Lots of layoffs and fears about job security over the years." ((in 118 reviews))

Liberty Mutual Insurance Insurance Assistant reviews

3.3

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.3 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

349 reviews

5.0

Sep 9, 2024

Innovative interview process

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Video interview Multiple try’s to record

Cons

None at this time. N/a

4.0

Sep 3, 2024

Great

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great training, good pay, good hours

Cons

Captive, bad pricing, underwriting, claims

5.0

Sep 3, 2024

New Employee

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Some of the reasons I enjoy working for Liberty Mutual are the flexibility of the position, the people I work with, and the benefits/perks of the job. Having a flexible schedule is important to me because I have three children that are constantly on the go. I need to have a work life balance that can allow me to be with them when needed and then pivot back into work mode. The team I work with is diverse and skillful. We each bring value to the table, and we can collaborate to accomplish tasks and goals. In addition to those two aspects, the benefits and perks offered are very competitive and was a persuasive force in my job acceptance decision.

Cons

The first months are slow going. You are required to pass state licensing exams for Property/Casualty and Life insurance sections and enter into a 3-month training program in order to offer products from our vast list of carriers. Depending on your ability to learn, this may take a few weeks or a few months. You only have two attempts to pass the exams and become licensed in each field. If you don't succeed, chances are you will be let go. So, the con is just a bit of stress to become licensed. Aside from that initial stress, if you are an organized individual and a communication rockstar, the pros will outweigh the cons.

Viewing 43 - 45 of 349 Reviews

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