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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance Insurance Assistant reviews

3.3

51% would recommend to a friend

(349 total reviews)
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Tim Sweeney

62% approve of CEO

46% positive business outlook

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.3 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

349 reviews
1.0
Jan 5, 2024

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

Work from home, but that's going away here soon

Cons

-Pay (literally get paid like a McDonald's employee) -Back to back calls -Systems are terrible -Reporting for sales is extremely inaccurate -Everybody and their mom is rejected for insurance (AKA no sales to be made) -Unrealistic expectations -Constant change and layoffs

2.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The great thing about LM is that you will get a true education in the insurance industry.

Cons

Not enough coaching mentoring and leads are not good. When I was hired, there was a promise of huge inboud calls and leads are warm. This was all a lie. we we're all getting 2 calls an hour. As littel as 1.8 hours an hour.

4.0
Nov 15, 2023

ISA

Recommend
CEO approval
Business Outlook

Pros

Remote work and good training.

Cons

Stressful and at the end of the day is a call center.

Viewing 73 - 75 of 349 Reviews

Glassdoor has 11,401 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.