Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.3 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.6 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (118) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1318 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 893 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 736 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 543 reviews)); "Flexible work from home" ((in 356 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 474 reviews)); "There are good managers but also many mediocre and poor managers." ((in 250 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 157 reviews)); "Bad Upper Management" ((in 148 reviews)); "Constant change and layoffs" ((in 117 reviews))

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

3.3

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Ratings by demographic groups

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Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.3 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

349 reviews

4.0

Aug 7, 2023

Great, until restructure

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Good management, high base, good benefits

Cons

restructure has taken away many of the pros

4.0

Aug 4, 2023

Good place

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Benefits are the best here

Cons

Call center can be draining

4.0

Aug 2, 2023

It's like other job.

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

The send you the equipment. Work from home. Salary is decent. Managers are cool

Cons

They have a lot of issues with their platform CSW. It's a pain. You are slave of the phone. Only 2 15 minutes break. At least 2 20 minutes. It's mentally tough. Too much micro management. They read your chats that you have with other peers. The product itself is more expensive. However, I enjoyed working for them. I met good people.

Viewing 88 - 90 of 349 Reviews

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

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Reviews by job title

Great, until restructure

Good place

It's like other job.

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