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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.6

62% would recommend to a friend

(10,118 total reviews)
avatar

Tim Sweeney

66% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Aug 27, 2012

CSR Contact Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits on date of hire.

Cons

lack of proper communication through its servicing channels.

4.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Open communication with management Regional sales meetings every other month. Can come and go as necessary, Pay all expenses. Good marketing.

Cons

Liberty Mutual prides itself on being a "direct writer" of P&C insurance. However, have other companies that were acquired that utilize independent agents. If that division is already quoting or is already writing the business, you have to pass. Not writing Property Insurance so cannot package with other lines to be competitive. Too much power given to Underwriters. Agents with seniority do submissions knowingly that they will not get the business, but is done to meet quotas and to fly under the radar.

5.0
Aug 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits Global Reach Flexible Worktime Great Management Training

Cons

Corporate Pace (High work requirements, low speed of adoption) Fear of change Business Formal in Boston

Viewing 9688 - 9690 of 10,118 Reviews

Glassdoor has 11,404 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.