employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)
avatar

Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Mar 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual is known for benefits, high salary and opportunity.

Cons

There are not many good managers in this organization. The culture at Liberty is competitive and there is no work life balance. The expectation is that you will work however long and do whatever it takes to complete your work.

avatar
Liberty Mutual Insurance Response
9y
We appreciate you taking the time to write a review. Sorry to read that you wouldn't recommend us at this point. We hope we can turn that around. Leadership Effectiveness is a key objective and we strive to continuously develop our current leaders and our future leaders.
2.0
Jan 20, 2017

Lots of changes

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, good pay, work from home

Cons

Micromanagement culture, talk of downsizing, absurdly high goals, inability to meet goals due to being priced way too high and pushing huge renewal increases

avatar
Liberty Mutual Insurance Response
9y
Thanks for sharing your experience. We do our best to foster an open work environment where employees feel empowered. We're sorry to hear of your experience. We will pass your feedback along appropriately, and we also encourage you to speak with your manager.
2.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Pension. SOME flexibility. They are trying to open it up options for sales reps with partners for placing business. They are starting to change their attitude and possibly trying to improve some things.

Cons

The employees that said they had work life balance cannot possibly be in sales. It is difficult to figure out who target market is, because our rating system isn't good. You have to work 50-60 hours a week to thrive here. They micromanage you to death about everything. Don't expect just to run your own business like a normal sales professional. There are a million rules and compliance at Liberty is crazy difficult. You can do well in 30 areas but if you miss one they are all over you. They micromanage about accurately recording time to the minute but they refuse to approve overtime so they force you to not record it accurately. If you don't work that much there is no way you make it there. They force you to change your time card to no more than 44 hours because any overtime not deemed valid, but you need to work 60 hrs to be successful. Although they are generous with vacation, you can never take it because you will fall behind and not be able to make your numbers. I have had several different managers and they all play favorites so you had better suck up or they will find a way to get you fired even if you do well. You are all on your own for Marketing dollars and you can only get leads if you do well. If you ever have a bad month or want to take time off then you will get no help with office leads. There is no enough time ever to get things done. They pay you barely anything on renewals so it is very hard to increase your salary anymore year after year because you lose so many people at renewal.

Viewing 223 - 225 of 10,111 Reviews

Glassdoor has 11,396 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.