Liberty Mutual Insurance reviews

Constant changes requiring chasing understanding of what is expected. Baseline expectation isn't "do the job well and hit targets" - to meet baseline target (tied to baseline annual bonus as well as annual merit increase) requires exhausting, consistent stretching to handle and accomplish more than a full workload. This deincentivizes excellence / fails to nurture, recognize or distinguish excellence by design to control expense within personnel salaries, raises and annual bonuses and freezes development or growth by promotion. Those unlikely to have jobs impacted by the constant changes (sr/upper management) seem to have little empathy or ability to understand the core work in a way that makes space for the people - losing sight of the people in the race to hyperefficiency.

Unreasonable expectations from employees. Managers understand this, but their managers of course do not. Profits and metrics come before anything else, you're a name on an excel at the end of the day. There is also a huge lack of transparency with bonuses/raises for this upcoming year. They've changed the format and management does not want to address this as it puts even more pressure on employees.