Is Liberty Mutual Insurance a good company to work for?

Liberty Mutual Insurance has an overall rating of 3.7 out of 5, based on over 11,396 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 63% of employees would recommend working at Liberty Mutual Insurance to a friend and 60% have a positive outlook for the business. The best reviews about Liberty Mutual Insurance have been left by employees working as Engineering Manager , Human Resources Intern and Law Clerk .

Does Liberty Mutual Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Liberty Mutual Insurance?

63% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are employees saying about Liberty Mutual Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liberty Mutual Insurance layoffs and their outlook for job security at Liberty Mutual Insurance in 2026.

What are the top reviewed Liberty Mutual Insurance locations?

Boston , Plano , Seattle , Portsmouth , Indianapolis , Dover , Lake Mary , Phoenix , New York , Dallas , Tampa , Atlanta , Chandler , Chicago , Warrenville , Liberty Lake , Orlando , Charlotte , Portland , Irving , Houston , Cincinnati , Suwanee , Los Angeles , Columbus , New Castle , Marlton , Philadelphia , Springfield , Austin

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Liberty Mutual Insurance

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,111 total reviews)

Tim Sweeney

66% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,111 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

10K reviews

5.0

Oct 28, 2025

Happy Employee

Commercial customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Management in the commercial department, system approves time off in almost all cases, and you can have almost any shift that you want, off weekends and holidays! Lots of different career opportunities!

Cons

Multiple system issues that you may have to work around. To acquire a morning shift you may have to be put on a waiting list.

4.0

Oct 27, 2025

Good process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary with nice managers.

Cons

Communication lacked sometimes with the team.

4.0

Oct 27, 2025

Sr Associate salary

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Good environment, good teams, and good work

Cons

N/A, don't have much to say

Viewing 241 - 243 of 10,111 Reviews

Jobs at Liberty Mutual Insurance

Paralegal

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Technical Claims Specialist

Vendor Operations Specialist II

Senior Claims Representative

Remote Licensed Customer Service Representative

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Liberty Mutual Insurance

Liberty Mutual Insurance reviews

Ratings by category

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Reviews by job title

Happy Employee

Good process

Sr Associate salary

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