Lids reviews

3.3

53% would recommend to a friend

(1,419 total reviews)

Robert J. Dennis

62% approve of CEO

45% positive business outlook

Lids has an employee rating of 3.3 out of 5 stars, based on 1,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lids employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Loved working at Lids. I have a passion for hats and loved helping others find one that is right for them. All my coworkers were really nice and for the most part pulled their weight. The employee discount is a great thing for those who love hats.

Cons

The store lacked organization. At times, I felt overwhelmed when customers would flood the store and the store would be disorganized in terms of inventory. I understand the business model of having only one employee work at a time, but it would cause a lot of personal frustration and not allowing me to provide the best customer service to everyone.

1.0
Feb 27, 2019

Disorganized chaos at it's best.

Recommend
CEO approval
Business Outlook

Pros

If you like hats, it's not bad.

Cons

Management doesn't know what it is doing. Customer service really is not a priority.

4.0
Jan 29, 2019

Overall good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very casual atmosphere, sports central and great people work here. If you have a good boss, enjoy sports and are willing to put in the extra work, you'll be happy.

Cons

There is not always a clear career path. In many cases the employee has to be proactive in looking for opportunities for growth. Priorities and directives change quickly, employees must be able to adapt. Salaried pay is below industry standards.

Viewing 100 - 102 of 1,419 Reviews

Glassdoor has 1,455 Lids reviews submitted anonymously by Lids employees. Read employee reviews and ratings on Glassdoor to decide if Lids is right for you.