LifeStance Health reviews

3.2

48% would recommend to a friend

(1,125 total reviews)
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David Bourdon

46% approve of CEO

49% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Dec 30, 2024

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Resources/IT support offered exceeds what is necessary for the job, staff and clinicians are given everything they need and then some.

Cons

Foundationally, this company was not formed by, (nor is it meaningfully run by), anyone with any relevant experience in mental healthcare operations. They will tell you this directly, The recklessness and malpractice this corporation's model hinges on, borders on being an outright grift. "Inspired" by the demand for mental healthcare access following the COVID-19 shutdown, this is ultimately a matter of greedy investors eating up any small practices they can afford to front the cash for in the hopes of a major payout, and are doing so at their own detriment. From the long-term undervaluation/ short-term overvaluation, acquisition teams not meaningfully looking into the books of prospective sellers, or even researching any of the unique operational demands of the communities and client-bases they are serving, and, most crucially, having NO concept of the insurance payout system and its consequences, of which every cent of their returns is being hinged on at an increasingly critical level of urgency, as far as I can tell, can only mean that 1) this particular breed of greedy-investor-type is even dumber than your average/ they will go down with this ship, or 2) this obvious ballooning bubble of a business plan MAY ACTUALLY BE a knowing grift. I CANNOT speak to their intentions, it isn't for me to say whether or not this is or was ever intended to be an opportunistic scam to pump money from investors and shareholders, so I wont say that... All I CAN do is warn everyone to avoid working for this firm AT ALL COSTS. This will NOT end well for the healthcare workers involved, and will be even worse for the tens of thousands of patients who will lose their care when this model inevitably collapses. Get out while you can.

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LifeStance Health Response
1y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com. Thank you.
3.0
Dec 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Some work-from-home opportunity. Some quality individuals in the company.

Cons

Lots of internal politics in this company. Poor training for some departments. Bad leadership in some areas seems evident because of broken processes and long-standing issues that never get addressed. Company's claims of caring about patients do NOT align with daily operations and their billing methods.

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LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
1.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Can work completely remotely if you want

Cons

Finally decided to go with biweekly pay (instead of monthly) but offset this by requiring more mandatory but unpaid meetings. Also recently made everyone sign a binding arbitration agreement b/c that is easier than behaving honestly. Continue to low-ball their payments despite claiming it's an "average" of insurance reimbursements in state. No PTO No holiday pay even when the office is closed. Passive-aggressive operations staff thinks they can tell you what kind of clients you "should" be seeing instead of just taking the information you give them.

avatar
LifeStance Health Response
1y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
Viewing 325 - 327 of 1,125 Reviews

Glassdoor has 1,157 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.