LifeStance Health reviews

Growing too big to quick and not adequately fixing the problems they have currently Clients often feel like a number when working with admin or the billing department Unfriendly environment between coworkers at times Frequent changes

Run far, far away from LifeStance Health. The group practice I worked for was acquired by LifeStance, and within the first month after the transition, it was clear that LifeStance was a disaster. There were discrepancies on every paycheck and I had to waste hours each pay period arguing with HR about my incorrect pay. Clients were not informed that their insurance was now out of network and were surprise balance billed for thoursands of dollars (none of which was passed on to the therapists), which led many of my longterm clients to drop out of therapy. Operations behind the scenes were a confused muddle, with each person in management passing the buck onto someone else and no problems ever getting resolved. LifeStance is now being investigated by the WA attorney general due to client complaints of illegal billing practices, and they are being investigated nationally for violating federal securities laws. LifeStance is a shady operation trying to make as much money as possible through any means possible by profiting off vulnerable patients seeking mental health care, and short-changing the mental health professionals who treat them. Don't touch them with a 1,000 foot pole.