LifeStance Health reviews

3.2

48% would recommend to a friend

(1,125 total reviews)
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David Bourdon

47% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Aug 24, 2019

Excellent Company!

Recommend
CEO approval
Business Outlook

Pros

Great management, collaborative environment, forward-moving

Cons

Fast-paced environment can be daunting for some that are not used to the pace.

1.0
Apr 10, 2026

Very awful place to work

Recommend
CEO approval
Business Outlook

Pros

I worked at Lifestance for 6 yrs. It was actually okay from 2020-2023 but when they switched to AMD for an EHR and started hiring all of these people that had nothing to do with mental health as directors that is when it got really bad. I have a doctorate in social work and I was told by a director that I shouldn’t list my doctorate because only a doctorate in counseling or clinical is legit. When I first started we had to see 30-35 clients per week to maintain productivity standards. I had been burned out and my boss made me go thru some client’s notes on trivial matters and even when the client complained about showing ID and I wasn’t empathetic, the director tried to get me to still work with the client when I thought the relationship was too ruptured and she didn’t listen when I said I was burned out and was unempathetic. I never got promoted because of her since she started in management and made sure that I never got to be a clinical director. I was salaried when I was hired in 2020 but was retaliated against when my raise was delayed for 8 months and I went stop reminding them and they forced me to become fee for service and have no insurance benefits. You barely make much when you see 35+ clients more and not get paid for no shows or late clients. Oops this was pros wasn’t it. Well being able to mostly control my schedule was great and when I was salaried I could get paid for trainings even if I saw the appropriate member of clients per week, I loved that and through my colleagues’ help, I was able to become an EMDR consultant. I stayed because of low self esteem and after they treated me cruelly with me always having to ask for my raise and go through a barrage of interviews to get it every year, I had enough, I realize that I deserve better.

Cons

They don’t care about clients. Turnover is high and most clinicians are newly licensed. The embarrassing thing is I go to the Lifestance holiday parties and mostly meet admin that have been working for only a month or so. Old employees who stayed around are extremely rare. My last month, I only got called in because I deliberately was not meeting my client quota as I was quitting. They pretended to care by saying that they were concerned that I wasn’t seeing enough clients to maintain my health insurance. They recently implemented a single sign on that is frustrating since you are constantly kicked off your screen when you are writing your client notes. No compensation for the time you have to do their online trainings constantly on phishing and writing up your notes or meeting your manager to find out why you didn’t get the raise that you were promised. Guess what? After 6 yrs, I was given no exit interview and I just filled an online survey on Lifestance that was ignored. Oh, and they asked me 2x for any equipment that I had and I was never given any work computer or keys. They are so big that they don’t document this stuff and so there was no way I was giving them my personal computer they I do my work on that I bought out of my own pocket,

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LifeStance Health Response
2mo
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is an inviting environment for all and welcome feedback about how to do that. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com.
1.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home.

Cons

This company is a nightmare. They preach mental health while crushing their own staff with micromanaging, low pay, and impossible workloads. Keystrokes tracked, clicks monitored 24/7—like we’re kids who can’t be trusted. Supervisors talk down, ping you constantly, and blame you for everything. People cry in meetings, begging for relief from the avalanche of tasks: spreadsheets, escalated calls, prior auths, insurance verifies—all jammed into one “revenue cycle” role that pays $20/hour no matter what. Yearly raises? A joke. Directors blame employees for bad Facebook reviews instead of fixing the mess. They cut corners, overload departments, and pay way below national average—because they’re cheap. No empathy for burnout, anxiety, or stress. They don’t care about patients or staff. Do NOT apply. If you’re here, get out. This place will wreck you.

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LifeStance Health Response
3mo
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
Viewing 211 - 213 of 1,125 Reviews

Glassdoor has 1,157 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.