Lifetouch reviews

3.1

48% would recommend to a friend

(2,228 total reviews)
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Ken Murphy

51% approve of CEO

26% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 13, 2018

Stay away!

Recommend
CEO approval
Business Outlook

Pros

Good manager who attempts to do the right things but has no real power.

Cons

Purchased a few months ago by Shutterfly. Entire culture has changed. Treating employees with complete disrespect. Managing by fear. Lifetouch management seems to have no power to make positive changes. Morale is awful. Compensation far below comparable companies.

1.0
May 24, 2018

Not good

Recommend
CEO approval
Business Outlook

Pros

Sometimes the moments you capture are cute and sometimes your co workers and costumers make it worth it.

Cons

-They book appointments every 15 minutes to be greedy so it always ends up in a huge disaster during the high season. -They text you to Schedule you for the next day the night before. Never give you your Schedule in advance -Management has favorites -No room for growth, no raises after your reach 10 / Hr unless you become a manager. Which might take you 10 years + in the company, a lot of a... kissing and it may never happen. -Everyone has an attitude, even the costumers. -No incentives, bonuses, nothing! -Manager extremely unprofessional -You can't use any of the work you produce there for your portfolio

2.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

PTO time (IF you have been an employee long enough and work enough hours), insurance (IF you work enough hours), ESOP (IF you work enough hours and years). Flexible schedule as long as you don't want to work less than 8 hours a day, or the plant is in busy season, or if the "regulars" haven't already prearranged for time off 6 months in advance or prearranged every Friday off because they don't want to work Saturdays. Good place to work if your significant other has a high paying job somewhere else and you just want some cash to burn. Also a good place to work if you like wasting countless hours on meetings that serve no purpose or help the customers in any way whatsoever.

Cons

No more ESOP and it lost a lot of money due to poor management this past year. Some employees were hit pretty hard by this, including myself. While I did not have to contribute to this fund, it is still MY retirement. Otherwise, I've wasted 18 years of my life at a company that doesn't seem to care about its employees, only corporate executives getting their bonuses for saving money by taking away benefits of the people that do the work. Management only cares about numbers and not at all about employees. And, IF, they try to ever show any kind of human emotion towards anyone it just seems disingenuous. None of the employees trust management or have respect for them. They like to work people until they are burned out and don't care about the quality of the product, just quantity based on some made up number. And it shows. There is no industry standard on productivity for what we do. Meeting after meeting after meeting on LEAN concepts that clearly do not work for this business model. Countless hours wasted. If you are 1 minute late you get a half point. Oh, and if you leave early for ANY reason, even in an ambulance (actually happened), you will get points. Don't come in sick, but don't leave either.

Viewing 67 - 69 of 2,228 Reviews

Glassdoor has 2,391 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.