Lifetouch reviews

3.1

48% would recommend to a friend

(2,229 total reviews)
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Ken Murphy

51% approve of CEO

26% positive business outlook

Lifetouch has an employee rating of 3.1 out of 5 stars, based on 2,229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifetouch employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 17, 2025

A Job for Masochists

Recommend
CEO approval
Business Outlook

Pros

You get yearly bonuses, if you work your butt off all year round and take every scrap they give you benefits MIGHT be on the table, and generally your coworkers will be friendly and helpful. They will reimburse you for your mileage* (*it won't be enough to buy you a new car after yours kicks it from all the driving btw), offer hotels for when they eventually send you hours away from your home, and as a new hire you'll make more than people who've been working at the company for a decade. This might be a pro for some, as getting fired is almost impossible unless you have the worst personality known to man or consistently fail in an extraordinary way to follow protocol.

Cons

There is no work life balance. One day will you go to a school twenty minutes from your house. The next you are expected to drive two hours away. Don't get sick (even though you're in a different elementary school every day during flu season) and don't have any trouble with your car (even though you're consistently driving at least 120 miles a day) or you will be guilted over the fact the company is consistently understaffed and cannot cover your absence. People above you will make mistakes, and you will bear the brunt of them because the schools don't see the office staff that scheduled you to arrive to a school an hour later than the school expected. They see YOU. They will yell at YOU. They will rush YOU. Do you like standing for hours on end with no chance to use the bathroom, your lunch interrupted if you even manage to get one in the first place, and constantly being undermined? This is the job for you. This position is full-time seasonal with the option and promise of work in the off-season until they realize they can't actually fulfill that promise and ask you take lay off. Or worse, the work is so barren being unemployed is the better option. You will receive nothing for a job well done and there is no punishment for a job poorly done. They will promise you everything, deliver nothing, and then spit in your face for ever having believe them in the first place. Any benefit will dwindle until you wonder why and how you've worked for a company so mismanaged for so long.

1.0
Feb 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You learn about angles and posing, but not as much as you would think. You get a little more creative freedom in other fields like sports, spring term, and prestige. You can enter contests monthly to have your work shown off in an annual newsletter. Taking pictures and interacting with kids can be fun. Paid mileage, but unless you’re traveling far, it won’t be that big of a paycheck.

Cons

Training is practically nonexistent. Miscommunication and lack of communication are the norms. Scheduling is horrible and could change the night before a job. They say it's a job that requires flexibility, but it's way beyond being flexible, you’re basically expected to have no life. The manager says Lifetouch wants you to be available on days off "just in case," even though there are on-call shifts. The manager also made multiple rude comments to coworkers that made the photographers’ work feel invalid. The supervisor is very nice, but obviously and understandably overwhelmed. The information from the school is typically inaccurate or not provided. More overnights than expected, but they will provide a hotel if you ask. You’re expected to go to the office to pick stuff up on the weekends. Huge turnover rate. There are lots of technical issues.

5.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

A true team, excellent leadership, excellent training. I feel supported by leadership and colleagues.

Cons

Large territory, car allowance part of compensation, however significant miles put on personal vehicle. Allowance does not factor in the accelerated wear/tear due to heavy miles

Viewing 274 - 276 of 2,229 Reviews

Glassdoor has 2,393 Lifetouch reviews submitted anonymously by Lifetouch employees. Read employee reviews and ratings on Glassdoor to decide if Lifetouch is right for you.