Lightspeed Systems reviews

- I was deciding between two job offers: one that would pay more with more benefits, and Lightspeed. I chose Lightspeed because they said it would be a great learning opportunity and that I would have lots of support. The day I started there was a re-org and I lost all the support structure I was promised. What follows is my total experience in 11 months: - What others have said about there being a "club" or Kool-Aid is correct. If you challenge the norm for any reason, or refuse to go along with their preset systems (no matter how absurd) then you are shunned. My mentor was the hardest working person in the company, bending over backwards for everyone, and regularly putting in long days -- and the expectation was for me to do the same. I challenged this and other systems and quickly found myself getting the cold shoulder from him and other leaders. - There is a complete lack of respect from the "old guard" to new people. I found out after being laid off, that engineers were going behind my back to complain to my bosses about perfectly normal requests instead of talking to me. Most of my direct coworkers were rude to me, on a daily basis, and refused to apologize. I was only asking for people to do their jobs. When I asked for respect, they went around me and told my bosses that I was asking for too much. I always got the short end of the stick for asking for help. - The company culture is bad. If you think I hate the company, talk to my wife. I was gaslit and overworked and still thought I was doing alright. She said I was a mess the entire time I worked at Lightspeed. If you want to work hard and get tossed aside for "for cost-cutting", come work here. - The disconnect between departments is laughable. HR hides their contempt with smiles. Leadership says the company is doing well and making money. Client success and Sales are working against realistic timelines, in order to keep clients. Timelines are unreasonable. I was the second round of layoffs and I hear that they have done four so far. Engineering and Product are overworked and under appreciated. - Upper management does not listen to engineering and product. We told leadership that we could not deliver feature requests in one quarter and they still guaranteed clients that we would deliver. When we did not meet this goal, engineering and product were punished. - I was promoted but they did not increase my pay. I was an Associate working at the same level as other non-Associates for several months and I had to ask for a promotion. They gave me the title and then delayed when I would receive compensation. They refused to back-date the increase. I was laid off months after receiving a promotion and never received that money. - They only provided one month's severance and one month of Cobra for 11 months of employment history, when I was laid off.