Lithia & Driveway reviews

Lack of professional from management and staff, when complaints are made nothing is ever done. Especially if complaints are made towards employees who have seniority

Personal experience at one of their dealerships; They don't care about customer service/their clientele or they're employees. They over work employees for terrible pay, expect employees to do the job of multiple people and don't hire anyone. They allow the dealership to fall and crumble and become so understaffed. All they care about is money and numbers. I would have stayed at my dealership forever, I wanted to build a career out of it, but to be one person doing the job of multiple people then getting made fun of by the Lithia appointed general manager for "scrambling" while he sat in his office yelling at people for why there are angry customers instead of helping solve the problem, that was too much. Terrible company, if they take over your dealership, get out and get out quick.