LiveRamp reviews

3.3

51% would recommend to a friend

(719 total reviews)
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Scott Howe

62% approve of CEO

40% positive business outlook

LiveRamp has an employee rating of 3.3 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LiveRamp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
2.0
Oct 16, 2021

Growing Pains - Noncompetitive pay - Lack of vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unique product in the market. Largest deterministic graph in the ad-tech space. - Good benefits for a small - med sized tech firm in bay area - High bar for hiring in technical roles (PM, Engineering) - Great workplace and operations team

Cons

- High turnover. Internal documentation of systems and processes leaves a lot to be desired and the revolving door of people leaving, especially among tenured staff, has lead to brain drain. New employees that join are more often than not, struggling to get ramped up given the complexity of the product and the finding the right people to speak with internally. - Complex product and tech debt. - Inefficient and unreliable back end systems which has led to a vicious cycle of customer dissatisfaction, churn and internal operations and support teams being overwhelmed. There's a lot of manual button clicking that happens on the back-end to power some of LiveRamp's most critical customer workflows and products. - Investor confidence and market performance of stock has been abysmal. In the past three years since going public, the stock has been trading sideways around the $40-50 mark. Beyond that, this company has a blackout window for 90% of the year, even for their most junior employees. This is absolutely asinine and makes no sense as to why anyone outside of upper management and/or C-level should be subject to a blackout period year round. - During the pandemic from APR 2020 - APR 2021, LiveRamp instituted a salary freeze for all employees. Executives however continued to receive bonuses via stock grants.

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LiveRamp Response
3y
If this is something you’d like to discuss further, the People & Culture team door is always open
1.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone in LiveRamp just got a boost in earnings by being bought by Acxiom for over 300M.

Cons

Run like a small company -- with incredibly weak engineering and software development practices. There are many manual processes to process files for clients. Product & engineering leadership in LiveRamp don't really seem to know how to build / run large scalable engineering systems. Even very green product managers are promoted to fancy titles (VPs, SVP, Directors, ...). CEO is super cocky -- and talks about taking over the "ad ecosystem" all the time. Not seeing how this is going to happen based on client growth rate.

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LiveRamp Response
11y
I'm sorry to hear you feel this way! It is a core value of ours to promote an open culture where feedback is shared both up and down the organization. I hope you would feel comfortable providing feedback like this to your manager or to others at the company so we could talk through it and make appropriate changes.
2.0
Jan 18, 2024

Cautiously Reconsider

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are really great, truly the main positive about the company. Some roles are still remote as well.

Cons

Morale is low with low trust in management. Not a culture of professional development, people are just trying to make it through the week without any of the buggy products breaking (which happens very often) or dealing with clients frustrated that the product they were sold isn’t what they’re getting/experiencing. Barely any onboarding or documentation. You’ll be scouring slack messages from years ago to get context on issues that are still plaguing the organization/relevant product at the present. Offshore strategy is a dark cloud it’s only a matter of time for US based operational roles to continue to be impacted. Product innovation and updates are like pulling teeth, essentially only occur because clients kick and scream and threaten to take their dollars elsewhere. If you have other options explore those. Better yet avoid adtech if you can. Any roles posted as open are $10-30k less in base comp than roles posted in 2021-2022 but the amount of work will still be hefty. Not worth it.

Viewing 13 - 15 of 719 Reviews

Glassdoor has 817 LiveRamp reviews submitted anonymously by LiveRamp employees. Read employee reviews and ratings on Glassdoor to decide if LiveRamp is right for you.