Does LoanCare pay their employees well?

According to anonymously submitted Glassdoor reviews, LoanCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LoanCare. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LoanCare?

48% of LoanCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LoanCare 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LoanCare?

Customer Service Representative (29) , Loan Counselor (12) , Customer Experience Specialist (10) , Supervisor (9) , Customer Service Representative (CSR) (6) , Manager (6) , Loss Mitigation Specialist (5) , Single Point of Contact (SPOC Agent) (5) , Team Lead (5) , Customer Service (4) , Foreclosure Specialist (4) , Customer Experience Specialist I (3) , Customer Experience Specialist II (3) , Customer Service Specialist (3) , Customer Service Supervisor (3)

What are the pros of working at LoanCare according to real employee reviews?

"Work from home, flexible scheduling" ((in 19 reviews)); "Great people to work with" ((in 15 reviews)); "benefits are good." ((in 13 reviews)); "Some departments have good leadership" ((in 9 reviews)); "Work life balance is good at loan care" ((in 5 reviews))

What are the cons of working at LoanCare according to real employee reviews?

"No training provided and they dont care" ((in 19 reviews)); "4 managers in 7 months, report developer working in a supervisory role and no follow" ((in 6 reviews)); "No bonuses." ((in 5 reviews)); "6. Upper management is only concerned in telling our COO and CEO along with the clients what they want to hear." ((in 5 reviews)); "Some supervisors are awful and some are amazing." ((in 4 reviews))

What are the top reviewed LoanCare locations?

Virginia Beach , Jacksonville , Chandler , Pittsburgh , Norfolk , Moon Township , Coraopolis , Moon , Arlington , Mesa , Phoenix , Charlotte , Virginia , Pitsburg , Denver , Philadelphia , South Park , Daytona Beach , Orlando , Tampa , Woodstock , Pitts

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LoanCare

Part of Fidelity National Financial

LoanCare reviews

3.1

48% would recommend to a friend

(303 total reviews)

Dave Worrall

61% approve of CEO

52% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.0

Career opportunities

2.9

Senior management

LoanCare has an employee rating of 3.1 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LoanCare employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

303 reviews

5.0

May 29, 2023

Loan officer

Recommend

CEO approval

Business Outlook

Pros

It helps promote knowledge, more exposure and credibility

Cons

More exposure, experience, promotion and accountability

LoanCare Response

Thank you for taking the time to review LoanCare, your feedback is very valuable to future LoanCare employees.

1.0

Jun 8, 2022

Collection

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is very good. Great hours.

Cons

Management not so great. Work every other weekend.

LoanCare Response

Thanks for your feedback. We are disappointed to read your review as we strive for a positive employee experience. We will take your comments into consideration and welcome you to connect with us directly at employeerelations@loancare.com.

1.0

Jun 15, 2019

Weigh your options carefully

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

good work family plenty of overtime

Cons

days can be long and stressful processes and procedures are not taught properly not good communication between departments

Viewing 301 - 303 of 303 Reviews

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Jobs at LoanCare

Default Document Execution Specialist II (On-site)

Desktop Supervisor (On-site)

Collections Team Lead (On-site)

Client Relations Manager - Remote

Complaint Response Validation Specialist - Remote