LogicMonitor reviews

3.4

56% would recommend to a friend

(686 total reviews)
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Christina Kosmowski

61% approve of CEO

48% positive business outlook

LogicMonitor has an employee rating of 3.4 out of 5 stars, based on 686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LogicMonitor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

686 reviews
3.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

This is very good product that does what it promises. The people in the trenches are great to work with and the possibility to learn new technologies is always present

Cons

The product is great but it is overpriced and the sales quotas are unrealistic. Due to the unrealistic quotas not being met cost savings have been reducing benefits and raises for the past two years.

2.0
Jan 11, 2024

No direction

Recommend
CEO approval
Business Outlook

Pros

- Good people - Decent benefits - Occasional company activities like on-sites

Cons

The company has no direction and no strategy. VPs and Directors all push their own agenda and visions of the future of the product. There is no single strategy for the future. Priorities constantly shift based on whoever has Leadership's attention and good ideas to make actual improvements are ignored. In the end, 90% of the improvements and enhancements fail and the customers are getting more and more frustrated. Engineering ignores product requirements and designs and just build what they want. The company has always lagged behind their competitors, and it is only getting worse. For years, the company nearly doubled in size every year, now it is starting to contract as people leave or are laid off. They will likely continue to limp along, but without some serious restructuring the company will just stagnate until is is acquired for pennies in a year or two.

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LogicMonitor Response
2y
Thank you for taking the time to share your experience with us. LogicMonitor takes feedback seriously as we are committed to building a culture of transparency and accountability. We encourage former LMers to report concerns and feedback anonymously so we can address the issues you have raised. Link: https://www.lighthouse-services.com/logicmonitor
2.0
Jan 9, 2024

Caution Advised

Recommend
CEO approval
Business Outlook

Pros

- Good product that customers really like (IF they get past sticker shock though) in a decent industry. - You'll learn a lot about observability/IT infrastructure. - Nice office in downtown Austin.

Cons

Company had a lot of potential but seemed to decline from 2022-2023. Confused direction from leadership, if any, and pricing changes were made in a very tone-deaf way. Antiquated sales culture, micromanagement and very unrealistic sales quotas. The company talks a good game about diversity and inclusion on the surface but actions speak louder than words if you hire/promote and enable toxic, sexist leaders that are walking HR disasters. The 'old boys club' mentality is still alive and well, especially in the sales org.

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LogicMonitor Response
2y
Thank you for taking the time to write a review. We are pleased to hear about the customer love of our product, and continued learning opportunities for our LMers. As LogicMonitor has been navigating the macroeconomic situation, we've taken steps to ensure the continued success of our company and it's employees, and communicate these updates regularly during our All Hands meetings. However, we value feedback from our employees. It provides us with valuable insights into where we can improve the overall experience for our team. We hope you were able to share your concerns with your manager or HR partner, as your experiences in the sales org do not align to our company standards or culture. We also have our 3rd party reporting tool where you can submit this feedback anonymously.
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Glassdoor has 701 LogicMonitor reviews submitted anonymously by LogicMonitor employees. Read employee reviews and ratings on Glassdoor to decide if LogicMonitor is right for you.