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      London Computer Systems

      Engaged Employer

      London Computer Systems Software Engineer reviews

      4.0

      78% would recommend to a friend

      (33 total reviews)

      David Hegemann

      97% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      Software Engineer employees have rated London Computer Systems with 4.0 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. London Computer Systems is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      33 reviews
      1.0
      Jul 18, 2016

      Grateful to have moved on to a truly great company

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      LCS puts a lot of focus on having a beautiful facility. And it truly is. There are some truly nice people working at LCS.

      Cons

      LCS lacks the professionalism and culture that one should expect to find in a truly great company. For example, I witnessed the CIO literally yell at a room filled with all of the developers once because the software was not at the level prematurely promised to customers at the annual convention. Training in the technology (actual programming training) required to do your job is nonexistent. However, know that you WILL work long hours at LCS frequently just to meet the extremely aggressive estimates completed before adequate knowledge exists about what work is required. You WILL be held to those estimates. Your extra effort will not be noticed or appreciated. It often feels as though you are set up to fail. Additionally, managers frequently stand around openly ridiculing interviews that they completed, former employees and even other current employees and managers. Extremely unprofessional behavior that I have never seen before. Turnover is a revolving door for a reason. This is not a "great place to work".

      avatar
      London Computer Systems Response
      9y
      At LCS we value our employees and work hard to create a culture that allows each of them to thrive. However, like any other company we do have deadlines. Our Software Developers create their own estimates including setting their own schedules and deadlines for each project. Our Agile software development process allows Developers to have the flexibility they need, while working collaboratively to meet product deadlines that they have defined. Software Developers at LCS seem to enjoy this process, in fact, the turnover rate in our Development department is currently at 5.61%, significantly below industry average. We absolutely do not tolerate ridiculing of any kind and we have policies in place to prevent this. Our President and CEO reinforces the importance of treating all employees, customers and interview candidates with respect. This is one of the many reasons we have been voted one of the Best Places to Work in Cincinnati for the last 5 years. If you witnessed anything other than this, we wish you would have reported it to the Human Resources department so that it could have been addressed appropriately. We are sorry you had a negative experience and wish you the best in your career.
      5.0
      Sep 25, 2015

      Come and join the team!

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      LCS is a great company to work for. There is lots to work on, lots to learn and feels great to be a part of the team of dedicated people who thrive to deliver great products and to keep the customers happy. My technical skills have enhanced beyond imagination after working here. I feel that the work gets noticed very well and management knows how much hard work you are putting in. Team members are great too and help you develop your technical skills each day you come to LCS. I am proud to be the part of LCS and I recommend highly that anyone interested in doing some great coding and who is interested in delivering quality software can join our team!

      Cons

      I have been happy at LCS and don't have anything to note under "Cons" section.

      avatar
      London Computer Systems Response
      10y
      We are so happy to have you as a member of the team, thank you for all your hard work!
      1.0
      Aug 6, 2015

      Pathetic management and ownership, good employees

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees make work fun and engaging, I was able to learn a lot and really enjoyed coming to work. The team was enjoyable and everyone was nice, issues were few and far between. Was a great place to learn for 4 years but I was glad to leave. Pay was average, not exceptional but not bottom of the barrel.

      Cons

      Insurance was terrible, there is ZERO leave for pregnant women. There is 401k match but only after 1 year, and you have to stay 7 years to be vested, which means they will get rid of you befre 7 years. Management is clueless, and still operating the company as if it were 1999 and they are a 15 person company. Was often encouraged to lie to customers to get them to buy new things they didn't need. Was often encouraged to not fix issues so customer would have to spend more money to get more support. Any pro-active work to mitigate issues the client may have to prevent future issues was not allowed, unless on billable time. If nothing was breaking and we didn't get any calls, it was assumed we weren't doing anything useful and we were in trouble. There was zero opportunity to take an hour of the day and learn something new, something that would be massively beneficial for you and the company. CEO cares about the bottom line only, nothing else matters. The employee doesn't matter, the customer doesn't matter, only the bank account matters. There is no job growth opportunity at all, there is no room for advancement because every management job is taken by "managers" who won't leave because at any other job, they'd be making 25k a year and would be in charge of the fry machine.

      avatar
      London Computer Systems Response
      10y
      At LCS, we truly value our employees. Our employees are eligible to take 12 weeks off work to care for their newborn and themselves after the birth of a child. We benchmark our insurance benefits against the market on a regular basis and believe we have a very competitive benefits package. We provide a matching contribution of 100% up to 4% of pay into employees’ 401(K) accounts. Employees are fully vested in the 401(K) employer matching contributions immediately upon receiving it. Additionally, we have an annual discretionary profit sharing contribution which has been 3.6%. This results in employer 401(K) contributions of up to 7.6% of pay each year! Like our employees, customers are very precious to LCS. Nothing is more important to us than being courteous, helpful, and honest with our customers and we take that very seriously. Under no circumstances would anyone be encouraged to not take care of our customers. We take pride in the fact that LCS has many customers that have been using our software and services for 20+ years. If you experienced anything other than this we wish you would have reported it to our Human Resources department or our President/CEO so that it could have been addressed. We are sorry you had a negative experience and wish you the best in your career.
      Viewing 31 - 33 of 33 Reviews
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