LoopNet reviews about "team"

37% positive business outlook

Reviews by job title

14 reviews
2.0
Nov 18, 2012
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers, friendly team, competitive environment, a descent amount of incentives, location next to AT&T park, weekly happy hours with free alcohol, free breakfast on Mondays, free fruit and coffees everyday, comp plan easy to understand, you manage your own book of business.

Cons

Let me begin by saying this... I have been with LoopNet for roughly a year and a half, and within that time, I have consistently been a top 5 producer of sales. So, I tell you this, because a lot of people make false claims because they are not hitting their numbers and not making money, so this will allow you to see the opinion of someone who is actually making more money than 90% of the company. - The upper management is extremely sub-par: they make decisions and changes without consulting or even considering the sales team. It is the type of environment where the orders filter down from the top, their is no questioning the policies, it is what it is. Not all, but most of these negatively affect the sales team by making goals higher, but also making it harder to earn more. - The job is a total grind. From 7:30am-4:30pm, you do the same job, calling 100+ people, trying to sell the product. Here are some issues with this. A lot of the leads you are given are bad leads. Some have fake numbers and some have bad email addresses. Unlike most companies, LoopNet does not filter bad numbers or email addresses from their system. For example, you may be given the lead "John Doe or Daffy Duck" with a phone number of 111-111-1111. LoopNet strives on having the most amount of registered users, so it does not require its members to verify their number or email address. This can be very frustrating. Also, many of the people you call, do not understand why you are calling them because they "register" because LoopNet blocks them from continuing on their search unless they fill in their name, number, and email address. So many of these "warm leads" they tell you about, are people who mistakenly come to the site and are prompted to enter this information. - You lose many sales to their "ecom" system. This means that when one of your accounts signs up online, you do not make a commission. Here is the problem: As a sales rep, you are not given a discount to offer, so the client really has no advantage calling you back and giving a credit card over the phone. - Finally... the pay is not competitive. You make a $35k base starting out, after 6-12 months, you can make $38k and after 1.5-2 years, you can make $42k. All of these positions that you are promoted to, you do the exact same job as before. Also, a good sales rep makes about $2500/month in commission; average would be around $1500. Do the math and make your decision. All in all, the place is a revolving door, roughly 10 new hires a month. If you are producing, the management will lay low, but the instant you begin to slip or not hit your numbers, be prepared to have meetings with your regional manager about your numbers.

2.0
May 23, 2013

Sad for the current company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team management is great. Happy hours every Friday. Breakfast Monday and commuter checks

Cons

The have doubled price, cut leads in half, opportunity in half and doubled commission. Oh and we compete with the same leads as other parent company reps. Costar purchased loopnet over a year ago, and everything was fine until January. Costar fired 15 reps some based on performance and some not. When asked what metric they used we were told to go back to work. Then we spent 5 days at a conference where costar management basically told us we had no place in their long term plans. When asked management told us we have a job now so go to work. Since then the company has been bleeding personelle with 2-3 people a week leaving. In march there was a pricing discrepancy and when asked management told us to take advantage of that. In April they announce they were going to take commission away for those sales upward of $1000+ for some people. Only when we petitioned to keep our pay checks did costar finally give in. Culture has changed and it is no longer a good place to work.

5.0
Aug 21, 2012

Regarding Loopnet's Sales Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For me the biggest pro I have with the company (besides the amazing perks: happy hour Friday's, random ice cream/chocolate fountain lunch parties, free Giant's games, and countless cash incentives), is the structure. I once worked for a company that lacked order, almost as if everyone was running around like chickens with their heads cut off. Employees were stealing commissions and everyone was willing to throw each other under the bus for a sale. It was stressful, it was dirty, it was chaotic. Loopnet, is not that kind of sales job. There is actual order in the company and although commission is based with your individual sales profit, there is still somewhat of a team attitude. No one is stepping on each others toes and management has a good way of making sure sales are not being stolen. At the same time, the company does not micromanage. From my personal experience, I did the work that was expected and the managers that I worked with not once hassled me after showing up a tad late from lunch or leaving for coffee breaks. Another pro is the training that the Loopnet provides. The company does not just give you a "Loopnet for Dummy's" overview of the company and then throw you out in the sales floor after 5 days of "training" like most companies do. Rather, the training process is very thorough as well as you get one-on-one guidance from individuals that are knowledgeable in their craft. I can firmly say that the training Loopnet provides can actually help you in the long-run by giving you the techniques you need in order to be profitable in sales for any future endeavors. Last, the company provides plenty of growth since promotions are from within.

Cons

If you do not have a thick skin and you truly are not a resilient person, don't even bother wasting your time. I'm not going to sugar coat the job, there are going to be a few clients that will hang up on you (it is inside sales after-all). Let me stress, sales is not for everyone. Although inside sales can be frustrating at times, it can also be very rewarding (specifically financially). Yes, the company provides extensive training. However, you have to be the right kind of person to do the kind of work that Loopnet expects. So I can honestly say that despite the training, there are a few that do not make it and are forced to resign. Numbers are important, obviously. Last, work starts early, around 7AM-7:30AM. On the bright side, you are able to beat traffic/overly-crowded Bart by leaving work before 5PM.

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