Loyal Source reviews

3.0

49% would recommend to a friend

(397 total reviews)

Brian Moore

44% approve of CEO

49% positive business outlook

Loyal Source has an employee rating of 3.0 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

397 reviews
4.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Constant work. Opportunity to give care to an underserved demographic. Paid living expenses

Cons

Work place bullying by colleagues in an environment where we were supposed to be giving humanitarian care.

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Loyal Source Response
1y
We greatly appreciate your feedback. Our mission to support underserved communities is integral to our operations, and we value your hard work and dedication. We will carefully consider your advice as we strive to improve our processes. Thank you once again for your review.
3.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

great coworkers good schedule pay good and per diem benfits if traveling

Cons

poor management lack of communication recent mass layoffs with no notice - sent people home to wait and then sent email/text

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Loyal Source Response
1y
Thank you for your review. At Loyal Source, we take all feedback seriously. While the contractual landscape can be challenging, we strive to prioritize communication and transparency whenever possible. We are committed to continually enhancing our management training and professional development programs. We encourage you to reach out to HR, or the anonymous tipline, Lighthouse with your concerns so we can work towards a resolution. Your feedback is greatly appreciated.
1.0
Mar 26, 2025

Loyal Source Government Services- only loyal to themselves

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you work in person at their headquarters location, you’re more likely to have a good experience since the company puts effort into team-building activities and engagement. But only for in person HQ employees. Remote and field employees are completely left out. The disparity in treatment is glaring, and if you’re not physically in Orlando, expect to feel like an afterthought.

Cons

Mass layoffs happen, and sometimes they’re unavoidable. However, the way Loyal Source handles them is wildly unprofessional. Their business outlook is clear: they need you until they don’t. Instead of attempting to reassign employees to new roles, they are quick to terminate without consideration. Worse, since it’s not illegal in Florida, they refuse to pay out any accrued PTO when you leave—regardless of circumstances. Pay is another major issue. If you’re fresh out of school, it might seem decent. But for anyone with real experience, the compensation is insultingly low. They underpay skilled professionals while expecting high-level performance, making it clear they value cost-cutting over talent retention. The company’s actions in 2025 prove just how disingenuous they are. They sent out surveys to boost their ranking for the “Best Place to Work” award, performed annual reviews, gave raises, and then turned around and laid off hundreds of employees within two weeks. It’s clear that employee well-being isn’t a priority—just optics. If you’re considering a job here, think twice—especially if you’re remote or in the field. They will use you for as long as it benefits them, and when they decide you’re no longer needed, you’ll be gone without a second thought.

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Loyal Source Response
1y
We appreciate your feedback and apologize for your experience. Your review will be shared with our leadership team as we aim to address all concerns with respect and understanding. Loyal Source strives to include all staff, whether remote or field, and values everyone equally. Terminations, though difficult, follow our company policy and are made with great consideration and conducted as professionally as possible. Survey announcements are shared to spread awareness, but they are never mandated, and completion is entirely voluntary. Our leadership team regularly reviews compensation and benefits to meet industry standards. Our pay structure and systems are discussed prior to contract to avoid surprises for our employees. Thank you again for your time. We sincerely apologize for your circumstances and wish you the best.
Viewing 55 - 57 of 397 Reviews

Glassdoor has 520 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.