12 hour shifts were rough and borderline inhumane. Because contractors are paid weekly, there is actually very little overtime pay involved in working what amounts to 72 hours in a 7 day span. It really should probably be illegal but because of the time off in-between everyone grins and bears it. The Service Desk was understaffed and stressful. It is an extremely high turnover environment. Contractors are expendable and not treated as well at the FTE's. Lubrizol enjoys the freedom and flexibility of employing a lot of contractors in IT so that the can end contracts rather than laying off employees. Because of this, they make it extremely hard to get hired on as a FTE. Even if you are lucky enough to make it off the Service Desk into another position, that doesn't necesarilty mean you will be hired on full-time.