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Lucid Software

Engaged Employer

Lucid Software reviews

4.2

83% would recommend to a friend

(593 total reviews)
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Dave Grow

87% approve of CEO

74% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Career opportunities

3.9

Senior management

3.7

Compensation and benefits

Lucid Software has an employee rating of 4.2 out of 5 stars, based on 593 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Lucid Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

593 reviews
1.0
Mar 15, 2024

Lucid Software: A Recipe for Disappointment

Sales
Recommend
CEO approval
Business Outlook

Pros

Great skiiing and have a ton of friends who work with me.

Cons

Lucid Software, unfortunately, embodies a toxic work culture that is rife with favoritism and micromanagement. The company lacks vision and leadership, falling far behind its competitor Miro. Despite being a low-cost software option, the price is not worth the toll it takes on employees. The sales representatives at Lucid Software are treated like robots, with strict quotas of 25 calls and 25 emails a day, leaving them with no autonomy in their roles. The CFO and deal desk hold all the power, controlling deals and pricing without considering the input of the sales team. Furthermore, the uninspiring CEO delivers scripted messages, further disconnecting employees from the company's mission. In a shocking display of instability, Lucid Software fired its Chief Revenue Officer, Vice President of Sales, and Vice President of Customer Success, yet failed to replace any of them, leaving a void in leadership. In conclusion, Lucid Software is a sinking ship, drowning in a sea of poor culture, favoritism, micromanagement, and lack of leadership. Employees are overworked, undervalued, and unsupported, making it a company to avoid at all costs.

3.0
Mar 12, 2024

Great company - bad compensation

Cx dept
Recommend
CEO approval
Business Outlook

Pros

The people at Lucid is excellent, and their recruiting efforts have been successful in bringing together a group of wonderful individuals. The management team is also great. However, the recent shift to a top-down approach across lucid has altered the perception of managers among individuals. They are now viewed as just that… managers. Rather than 'leaders' who are (were) respected for soliciting and advocating for change within their respective teams. They're no longer trusted to lead change, just follow orders from execs. Great data and platform team for all user reports, usage stats that you could ask for. Good enablement content for revenue teams. Comfortable office. Great product. It's an excellent mature company outside of the glaring compensation issue.

Cons

Compensation, in order to understand this feedback it would be helpful to understand historical context: In the pre-COVID era, Lucid was an outstanding place to work. Even then Lucid's compensation model was below average for the Utah market, yet employees were willing to accept this for the exceptional office culture. With the rise of remote work, however, this model has become increasingly untenable. Despite the changing landscape, Lucid has not yet adapted to meet even Utah compensation, let alone the national averages. No, i'm not talking about competitive bay-area/big city compensations i'm talking actual averages. This issue has been recognized by the senior leadership, who view market and competitive compensation as 'simply not in line with Lucid's philosophy.' It was interesting to see that with the recent round of layoffs, all of my effected colleagues (excluding two junior people) have successfully secured new roles with higher base salaries than all of the IC’s on our our team at Lucid even higher bases than our managers.

5.0
Mar 8, 2024

Leadership is UNSURPASSED!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lucid's leaders are some of the best in the business. They are transparent, involved and remember that their employees are what has made them successful, so they give credit where it's deserved.

Cons

It's a FAST-PACED environment that doesn't ever slow down. If you are looking for a place to kick back and relax for your next role, Lucid isn't the place for you.

Viewing 172 - 174 of 593 Reviews
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Glassdoor has 675 Lucid Software reviews submitted anonymously by Lucid Software employees. Read employee reviews and ratings on Glassdoor to decide if Lucid Software is right for you.