Lumen reviews

3.4

57% would recommend to a friend

(7,790 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 5, 2025

So many layoffs

Recommend
CEO approval
Business Outlook

Pros

Work from home Compensation Invest in employees

Cons

Three layoffs in eight months before I was laid off Selling off assets

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Lumen Response
1y
Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best as you continue on with your career !
4.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Company is in a stage of growth and revision in the telecommunications sector. Projects were clearly defined if not well designed, engineered, and properly budgeted. Decent benefits including accruing vacation and sick leave, health, dental, and others.

Cons

Working as a project/ program manager is a misnomer. As an experienced project manager in waterfall/ agile/ and hybrid methodologies, with PMP certification, scope of job was more accurately described as Construction coordinator/ project auditor. Span of control was limited to handing off of externally contracted engineering projects to externally contracted construction companies, and auditing posted expenditures within scope of project. noteworthy to state that my time here was during a transition, with inexperienced and poor leadership that was focused primarily on cutting costs -which in many instances resulted in tension, high turnover, and strained and damaged relationships with adjacent utilities, third party contractors, and other members of the corporate team. Pay (salary) well below industry standard for a PMP. I was the only PMP in my group of peers. most were pulled from other areas of expertise throughout the company (internet service sales, internet service technicians).

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Lumen Response
1y
Thank you for sharing your feedback with us. We need feedback to learn about how we can improve. This will help us more clearly take any necessary action. We wish you all the best with the next step in your career!
4.0
Feb 28, 2025

Depends upon Manager

Recommend
CEO approval
Business Outlook

Pros

It is nice place to growth

Cons

Sometimes overtime work with no time to breathe

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Lumen Response
1y
Thank you for sharing your feedback with us. Because of feedback like yours, we get better every day. We wish you all the best with the next step in your career!
Viewing 361 - 363 of 7,790 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.