Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,795 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Jan 7, 2025

      Run Away, Don’t Walk

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Marketing team is very helpful with content and demand generation. That’s the extent of Pro.

      Cons

      Executive Management, antiquated systems and processes, poor focus on fixing customer perception of inadequacies from Level 3 and CL acquisitions. Pricing out of whack compared to competitors. AI strategy is limited to really just providing pipes.

      avatar
      Lumen Response
      1y
      Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
      5.0
      Jan 7, 2025

      Great Company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay well, and have great employee benefits

      Cons

      Too many lay offs which makes all employees nervous they will lose their jobs

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. Great to hear that you're enjoying the work benefits. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.We're happy to have you on the team!
      4.0
      Jan 7, 2025

      Good Company

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good in terms of work life balance

      Cons

      Promotion and benifits are not much well

      avatar
      Lumen Response
      1y
      Thank you for taking the time to write a review. We're happy to know that you value the work-life balance. Thank you for being part of the Lumen team!
      Viewing 427 - 429 of 7,795 Reviews
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      ReviewsLumen reviews

      Glassdoor has 8,444 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.