Lumen reviews

3.4

57% would recommend to a friend

(7,795 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 3, 2025

Dont miss it

Recommend
CEO approval
Business Outlook

Pros

flexibility, relationships, people, remote location,

Cons

Low Salary, they keep laying people off

avatar
Lumen Response
1y
Thank you for sharing your feedback with us. We value your input. We're glad to learn that you took advantage of your work benefits. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices.
4.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaboration is encouraged Excellence is encouraged Pay and benefits are competitive

Cons

There's often a disconnect between departments. Not sure why this is. Maybe middle management is not clearly communicating.

avatar
Lumen Response
1y
Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. This will help us more clearly take any necessary action. We're glad to hear that you're enjoying the work benefits. Thank you for being part of the Lumen team!
5.0
Dec 30, 2024

Excellent Company to work

Recommend
CEO approval
Business Outlook

Pros

Everything is good. Work life balance. Opportunity to learn and grow. Great management.

Cons

No such cons, everything is good

Viewing 433 - 435 of 7,795 Reviews

Glassdoor has 8,444 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.