Lumen reviews

3.4

56% would recommend to a friend

(7,799 total reviews)
avatar

Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 2, 2024

Great company

Recommend
CEO approval
Business Outlook

Pros

Great team work. Enjoyed working with people from all over the world.

Cons

I choose to focus on the positives

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Lumen Response
1y
Thank you for taking the time to write a review. Through collaboration with people like you, we're able to succeed together. We hope you continue to enjoy the work culture. We're happy to have you on the team!
4.0
Dec 1, 2024
Recommend
CEO approval
Business Outlook

Pros

All the leaders and teams I have worked with are helpful and knowledgeable.

Cons

Growth path is often not defined

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Lumen Response
1y
Thank you for sharing your experience with us. We appreciate your feedback. We hope that you continue to enjoy your team and the work culture. You help us get better every day. Thank you for all that you do at Lumen!
4.0
Dec 1, 2024

Expansion

Recommend
CEO approval
Business Outlook

Pros

Leadership trying to change culture, Kate Johnson is great

Cons

Mid management can use some help, trying to sell too much and expectations high.

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Lumen Response
1y
Thank you for taking the time to write a review. We need feedback like yours to continue to make Lumen a great place to work. Great to hear that you enjoy the leadership at Lumen. We're glad to have you on board with us!
Viewing 472 - 474 of 7,799 Reviews

Glassdoor has 8,448 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.