Lumen reviews

Misleading job descriptions where job postings never match to the actually job duties. This is a US corporation as a whole issue, designed to not have to pay people what they should get paid for the work they do, Terrible yearly review ranking for performance where each organization is directed that they can only give out a single Exceeds expectations, sometimes in organizations where there are 50 or more people. Thereby making exceptional performers leave the company. All the knowledge and expertise is gone, and the company is banking on artificially inflated customer numbers to reel in large money to keep them afloat. The current CEO is a repeat of the Qwest Nacchio days, doing the same thing. Executive pay is disgusting, all while every day people lose their jobs and people get to hear how sad it is to lose these people from leadership while they take home 1-2M a year salary and 5-14M bonuses, plus stocks.

If they could pay you less, they would. They seem to be actively sabotaging customer service for home customers.