Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible WFH Schedule Nine to Five

Cons

Culture, Salaries, Training, Growth Opportunities

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Lumen Response
1y
Thank you for taking the time to write a review. We appreciate your feedback to help us improve. We hope you felt comfortable reaching out to your manager to discuss your concerns.
3.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

WFH, Microsoft tech stack, opportunities to change departments if you want it

Cons

No yearly raise, no transparency within the company, nobody really knows what the company product even is, future of the company is dependent on acquiring long term federal contracts because any enterprise company worth a lick never wants to retain Lumen’s services. Also, the field technicians are some of the most uneducated people I’ve ever worked with, but if you look at the leaders in their department it starts to make sense.

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Lumen Response
1y
Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
4.0
Oct 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good learning curve and best for freshers

Cons

Management is not valuing your ideas

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Lumen Response
1y
Thank you for sharing your feedback with us. We appreciate your input. This will help us more clearly take any necessary action. We wish you all the best with the next step in your career !
Viewing 523 - 525 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.