Lumen reviews

3.3

55% would recommend to a friend

(7,806 total reviews)
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Kate Johnson

67% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.3 out of 5 stars, based on 7,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 15, 2024

Lumen being Lumen

Recommend
CEO approval
Business Outlook

Pros

Amazing peers and co-workers. Great direct managers. WFH

Cons

Layoffs - constant talk, driving fear. Benefits Pay - low compared to market average and expectations. Overworked as they laid off too many people. Directors have major egos.

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Lumen Response
1y
Thank you for sharing your thoughts. Glad to hear that you enjoyed the work environment. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
5.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

great manager cared for its workers

Cons

not great communication low wage

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Lumen Response
1y
Thank you for taking the time to write a review. Glad that you are enjoying the work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. We're happy to have you on the team!
2.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, broad product portfolio

Cons

Executing an order is hard, there is no internal support across teams - no responses to emails, phone calls, instant messages. Terrible sales comp plan -- you will make your base and very little commission.

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Lumen Response
1y
Thank you for being open with us. We value your input. We hope that you continue to enjoy the work benefits. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for all the time you spent at Lumen!
Viewing 556 - 558 of 7,806 Reviews

Glassdoor has 8,455 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.