Lumen reviews

3.4

58% would recommend to a friend

(7,769 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible time off, casual work environment, friendly management, and a warm, caring atmosphere

Cons

MONROE LOUISIANA SUCKS! It smells horrible, there are dead animals all over the streets for days! There's no recycling or appropriate waste management. There's no jobs here. The city is literally crumbling under the weight of mismanagement and decay. It really, really, really sucks.

1.0
Jul 13, 2016

Unprofessional & Untrustworthy experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I did not experience any

Cons

I am a seasoned Technology professional & have excelled in various organizations/roles ranging from individual contributor to senior management. CenturyLink was the worst employment experience I have ever had. After 1 year I raised concerns around hiring practices that I believe negligently misrepresented the position I accepted (and relocated for at my own expense). Simultaneously, I pointed out discriminatory compensation practices. I documented all of the above in the most professional, constructive ways possible and formally submitted to leadership. I then resigned. CenturyLink's actions following my resignation indicated my allegations were true. Regretfully, no one had the professional courtesy to follow up with me and address or even respond to my allegations. Consequently, I am taking further steps to get answers & accountability from CenturyLink. I would NOT recommend this organization. I do recommend anyone considering employment there ask a lot of questions to ensure they flush out any red flags that are not being disclosed & get everything in writing.

3.0
Apr 19, 2016

Green but lean

Recommend
CEO approval
Business Outlook

Pros

CenturyLink has a lot of talented people as a result of many big and little acquisitions. The benefits are decent and the work life balance is very good.

Cons

The executive leadership team is in disarray and there is not a lot of vision. It's almost like a 1%-er environment. The very top takes care of themselves but they don't know how to develop or motivate the rest of the organization. If you want to work for a "game-changer", CenturyLink is not the place. They are stable but they aren't doing anything unique.

Viewing 61 - 63 of 7,769 Reviews

Glassdoor has 8,418 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.