Lumen reviews

3.4

57% would recommend to a friend

(7,791 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Superb benefits. Everyone brags about Boeing's benefits. Qwest had tuition free and I got an art degree. Another employee went to the Clown Academy in Spokane and got a 'degree'. Qwest worked with me to be flexible in my hours, to go to school. Qwest gave me a pension AND a 401K and medical that was not taken out of my paycheck - just a small co-pay. All that and I worked my way from the bottom position (Operator), to a top position (Facilities Specialist) before I was 40.

Cons

People feel very confident about job security and almost everything is based on seniority. It's all about your TOE (Term of Employment) date. Also, the managers can get real snotty about petty stuff.

5.0
Nov 25, 2012

Tremendous place to work for commuters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance for many people with small children

Cons

Integration of two companies. Qwest and Centurylink.

Viewing 7435 - 7437 of 7,791 Reviews

Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.