Lumen reviews

3.4

58% would recommend to a friend

(7,769 total reviews)
avatar

Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Great Pay & Benefits at Qwest!

Cons

Company wants direct Experience most of time & if you don't have it you won't get a job.Not willing to train people for positions anymore like they used to.Very hard to move into a position of interest because of this policy.They will have to ease up on this policy one day!

1.0
Aug 18, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefit plan that includes medical, dental, vision and 401K. This is a large company with opportunities to cross into other departments and pick up new skills.

Cons

The management team is very clicky, either you’re in or you’re out. This environment results in poor promotion choices; people are put into position not based on their qualifications but rather on how close they are with senior management.

4.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay is at the higher end of the scale, benefits are good, but are being more restricted. For the most part interesting and diverse workforce, the employees are generally super people.

Cons

Only mobility is genreally lateral. Promotions are still based on the "good Ol' Boy" network of who is going to be promoted and advanced. Not a meritocracy. Promotions are handed out based on favoritism. Not a place to have any career advancement.

Viewing 7714 - 7716 of 7,769 Reviews

Glassdoor has 8,418 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.