Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jun 24, 2008
Recommend
CEO approval
Business Outlook

Pros

I was born and raised in Monroe, LA. I have a lot of my family and friends in and around this area. This is home. It is awesome to work for a large successful company headquartered in my own backyard. This is a company with small town roots that, for the most part, has not forgotten where it came from. CenturyTel has its Unifying Principles (fairness, honesty and integrity, commitment to excellence, positive attitude, respect, faith, and perseverance) and I am in daily contact with CenturyTel folks who try to live by these principles. That is refreshing in this day and time.

Cons

Lack of vision. An "old boy" network that allows underqualified people, men and women, to matain positions that they do not have the skill set for.

1.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

None really just close to home. Watch out during the interview they will promise things they can't keep. If there has to be anything good about the job it has to be that you get a certain percentage off your phone bill every month

Cons

Promised training and never received it. Employees knew more about the job than the supervisor. Taking a day off was hardly ever permitted due to lake of employees. This company is way under staffed. This leads to a very stressful work environment. The company also does not put much of their profits back into the plant equipment and maintenance.

Viewing 7765 - 7766 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.