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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,785 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Jul 14, 2025

      Good company lost in managing legacy technogies

      Software development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      good culture and helpful people

      Cons

      focus modernization of technologies and fast decision making,

      avatar
      Lumen Response
      11mo
      Thank you for sharing your feedback with us. We want to hear from people like you to learn how we can do better. We're sorry to hear that the development programs we offer weren't properly shared with you. Lumen's investment in our people is essential to our success. Developing the skill sets of our employees supports and fosters the behaviors that help transform our culture at Lumen. We're happy to hear that you found Lumen's work culture to be positive and supportive. Thank you again for your feedback. We wish you the best of luck in the next step of your career.
      4.0
      Jul 13, 2025

      Good Company, but wish I had a better project

      Information systems consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work is limited to shifts mostly and doesn't go beyond the shift times. Good place to move up the management ladder, slowly and steadily.

      Cons

      The project I was in was a service based project, so had rotational shifts that would change every month. It was not good for health as rotational shifts would hinder sleep habits and mess up the body clock.

      avatar
      Lumen Response
      11mo
      Thank you for taking the time to write a review. We believe in helping everyone reach their full potential and are committed to supporting our leaders' growth, enabling us to succeed together. We're happy to hear that your experience at Lumen encompasses that. Lumen is committed to creating a supportive culture that prioritizes employee physical, mental, financial, social, and professional well-being. Empowering all employees to thrive personally and professionally by connecting them to resources, programming, and a supportive community helps create a healthier, happier, and more resilient workforce. We hope that you felt comfortable expressing your concerns with your manager. Thank you again for your review and for all the years you worked at Lumen!
      4.0
      Jul 11, 2025

      Maintains good work life balance

      Salesforce consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance is maintained

      Cons

      You see more politics happening around you

      avatar
      Lumen Response
      11mo
      Thank you for sharing your experience with us. Your feedback is important! We believe in a balanced work-life, where our employees can take time for themselves and their loved ones to recharge. We're delighted to hear that this has been your experience. Thank you again for your review and everything you do with us at Lumen!
      Viewing 229 - 231 of 7,785 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.