Lumen Software Engineer reviews

3.6

87% would recommend to a friend

(326 total reviews)
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Kate Johnson

82% approve of CEO

69% positive business outlook

Software Engineer employees have rated Lumen with 3.6 out of 5 stars, based on 326 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

326 reviews
1.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

"A fantastic place to work, characterized by strong teamwork and camaraderie. The on-shore team and leadership provide excellent guidance and support, which fosters a genuine team spirit. Everyone is willing to pitch in to help and share the workload.

Cons

The primary challenges stem from the local office culture in Bangalore, which often feels disconnected from the company's stated global values. The environment can be heavily influenced by internal politics, leading to an inconsistent and often unfair employee experience. Management & Recognition: There is a noticeable lack of equitable recognition for employee contributions within certain teams. The management style can feel unsupportive, creating an atmosphere where it seems individuals have to navigate internal politics rather than focus on collaborative work. This can be particularly isolating and demoralizing, as there isn't a strong sense of management having their team's back. Hostile Exit Process: The experience for departing employees is a significant concern. The notice period can become unnecessarily difficult, with a palpable shift in how individuals are treated once they have resigned. This includes being excluded from team activities and meetings, which feels counterproductive and unprofessional.

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Lumen Response
9mo
Thank you for sharing your feedback with us. We are sorry to hear about your experience. Lumen's investment in our people is essential to our success. With Dare to Lead skill-building we are building a courageous culture, that celebrates rumbling with vulnerability, living into our values, braving trust, and learning to rise. Developing these new skills supports and fosters our behaviors to help transform our culture at Lumen. We appreciate your feedback and wish you all the best as you continue on with your career.
5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Work/life balance and work environment

Cons

Heavy technical debt which is to be expected

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Lumen Response
9mo
Thank you for sharing your experience with us. We're glad to hear your experience was positive and you valued the flexibility that comes with working at home. We appreciate your feedback and thank you for being part of the team.
4.0
Aug 29, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Relocation is expected as having mainly two locations

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Lumen Response
10mo
Thank you for sharing your experience with us. We’re happy to hear that you enjoyed the work-life balance during your time at Lumen. We wish you all the best as you continue with your career!
Viewing 13 - 15 of 326 Reviews

Glassdoor has 8,457 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.