Is Lumen a good company to work for as a Software Engineer?

Software Engineer professionals working at Lumen have rated their employer with 3.6 out of 5 stars in 326 Glassdoor reviews. This is a higher than average score with the overall rating of Lumen employees being 3.3 out of 5 stars. Search open Software Engineer Jobs at Lumen now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at Lumen .

Does Lumen pay Software Engineer employees well?

Software Engineer professionals rate their compensation and benefits at Lumen with 3.4 out of 5 stars based on 326 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Engineer salaries at Lumen.

What are the top reviewed jobs at Lumen?

Software Engineer (279) , Senior Software Engineer (154) , Account Manager (150) , Manager (102) , Network Technician (86) , Project Manager (86) , Customer Service Representative (84) , Network Engineer (84) , Account Director (69) , Sales (62) , Director (60) , Software Developer (59) , Engineer (54) , Broadband Technician (51) , Sales Engineer (49)

What are the pros of working at Lumen according to real employee reviews?

"Benefits are good and the actual fiber network is good once it is up and running." ((in 663 reviews)); "Good work life balance and flexible" ((in 630 reviews)); "Regardless of other comments pay is good (historically higher than average for Denver) generally." ((in 474 reviews)); "Great people on the local level who truly care about their jobs and taking care of customers." ((in 457 reviews)); "good culture and feels like a team" ((in 188 reviews))

What are the cons of working at Lumen according to real employee reviews?

"Management is poor and inexperienced as to how to deal with this." ((in 377 reviews)); "Senior leadership from CenturyTel still have the "Old Bell Company" mentality where employees and customers should be seen/pay their bills and not be heard." ((in 157 reviews)); "Layoffs and restructuring are constant." ((in 153 reviews)); "As a result the majority of the good managers and directors that had the years retired." ((in 137 reviews)); "No training and no escalation processes for when a new employee needs on the job help." ((in 134 reviews))

Skip to content Skip to footer

Notifications

Lumen

Lumen Software Engineer reviews

3.6

86% would recommend to a friend

(326 total reviews)

Kate Johnson

82% approve of CEO

69% positive business outlook

Ratings by category

4.5

Work/Life balance

4.3

Diversity & inclusion

4.1

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

Software Engineer Software employees have rated Lumen with 3.6 out of 5 stars, based on 326 company reviews on Glassdoor. This indicates that most Software Engineer Software professionals have a good working experience there. Lumen is rated in line with the average (within 1 standard deviation) by Software Engineer Software professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

326 reviews

2.0

Jul 18, 2025

Could be better

Software developer

Recommend

CEO approval

Business Outlook

Pros

Great team and coworkers, opportunity to work in huge enterprise environments and gain valuable experiences that would be difficult to obtain in other organizations, some of the upper middle managers genuinely listen and and provide solid guidance personally and professionally.

Cons

They will lay you off with absolutely no warning, and the layoffs are almost constant, cut cut cut until its they're short staffed then they bring back some of the same people as contractors, but mostly just outsourcing to India, if you are in India you should demand higher pay, their business troubles are related to making massive investments for the future but their only solution to their financial woes is to layoff staff and outsource, really uncreative upper management, and they skip over some of the middle upper management who have been holding the company together, those who should be running the company are skipped over for executive positions in favor of Steve Jobs wannabes who organize ted talk style corporate kool aid drinking sessions that add nothing of value to the company.

Lumen Response

Thank you for sharing your experience with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We truly appreciate your transparency and the feedback you provided. Thank you for all that you do at Lumen.

5.0

Jul 2, 2025

Great Company to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and work culture. Great place to start your career

Cons

compensation, job security are cons

Lumen Response

Thank you for taking the time to share your experience with us! We're delighted to hear that you're enjoying your work at Lumen. We truly value our employees. Thank you again for your review and everything you do!

3.0

Jun 5, 2025

Company Review

Software developer

Recommend

CEO approval

Business Outlook

Pros

People are decent & good

Cons

Salaries are on the lower side

Lumen Response

Thank you for sharing your feedback with us. Great to hear that you've enjoyed the work culture. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you again for your feedback!

Viewing 16 - 18 of 326 Reviews

Jobs at Lumen

Principal Software Development Engineer

Principal Software Engineer

Senior Lead Software Engineer

Senior Lead IT Engineer, Flexera One

Lead AEM Software Developer

View all Software Engineer Software Jobs

Lumen reviews FAQs

Lumen reviews Lumen Software Engineer Software reviews

Lumen

Lumen Software Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Could be better

Great Company to work

Company Review

Jobs at Lumen

Lumen reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Lumen

Lumen reviews FAQs