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      Lumistry

      Engaged Employer

      Lumistry reviews

      3.0

      44% would recommend to a friend

      (97 total reviews)
      avatar

      Timothy Gill

      Not enough data to show CEO approval

      42% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Diversity & inclusion

      2.8

      Senior management

      2.8

      Career opportunities

      Lumistry has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumistry employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      97 reviews
      5.0
      Jan 15, 2025

      A great place to work. Very Happy Here

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative and Supportive Company Culture: The company fosters a collaborative environment where everyone works together to achieve common goals. This creates a supportive, team-oriented atmosphere that makes work enjoyable and encourages personal and professional growth. Strong Leadership and Clear Strategic Vision: The leadership team, particularly the CEO, shares a compelling and strategic vision for the future. Executives are approachable, with an open-door policy that encourages communication, transparency, and feedback, ensuring employees feel heard and connected to the company’s direction. Unlimited PTO: One of the standout benefits of working here is the unlimited paid time off (PTO). This allows for great flexibility to take time off when needed without the stress of running out of days, promoting a healthy work-life balance.

      Cons

      Fast-Paced Work Environment: While the company offers great flexibility, the pace can sometimes be demanding, It requires adaptability and the ability to manage competing priorities effectively. Hybrid Work Model Requires Self-Discipline: While the hybrid work model provides flexibility, it also requires a high level of self-discipline and time management. High Expectations for Individual Performance: As the company strives for growth and success, there can be high expectations placed on individual performance.

      avatar
      Lumistry Response
      1y
      Thank you for sharing such a detailed and insightful review of your experience with our company! We’re thrilled to hear that you value our collaborative culture, strong leadership, and the benefits we offer, such as unlimited PTO. It’s always rewarding to know that our efforts to create a supportive and team-oriented workplace are making a difference in our employees’ personal and professional growth. We recognize that a fast-paced environment, hybrid work, and high performance expectations can sometimes be challenging. However, these aspects are also key to driving our success and innovation. We’re committed to providing the tools, resources, and support our team members need to navigate these dynamics and thrive. Your advice about maintaining and strengthening communication around our strategic vision is especially appreciated. We’ll continue working to ensure that everyone feels informed and connected to our mission of Helping Pharmacies Help People. Feedback like yours helps us grow as a company and stay aligned with our goals. Thank you for being such an integral part of our team and for contributing to our shared success!
      5.0
      Jan 14, 2025

      Great place for growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      During my time with Lumistry, I've had many opportunities for learning new skills, taking on productive projects and growing in my career.

      Cons

      We are able to implement changes quickly - which can add unexpected tasks that need to happen fast, and may not always fit into day to day workflow.

      avatar
      Lumistry Response
      1y
      Thank you for taking the time to share your experience with Lumistry! We’re delighted to hear that you’ve found opportunities for skill development, career growth, and meaningful projects during your time with us. Supporting our team’s professional development is a priority, and it’s great to know those efforts are making an impact. We understand that our ability to implement changes quickly can sometimes create unexpected tasks that disrupt regular workflows. Agility is a strength we value, but we also recognize the importance of balancing that with thoughtful planning and support. Your feedback helps us refine how we approach these transitions to make them as smooth as possible. We also truly appreciate your advice about listening to employees at all levels. One of our greatest assets is the creativity and insight of our team, and we’re committed to fostering open communication and valuing diverse perspectives. Thank you for your contributions and for being a valuable part of Lumistry. Together, we’ll continue to grow and succeed!
      2.0
      Aug 16, 2024

      Wasn't The Best Career Move

      Client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are generally nice, but not working with the cream of the crop. Def some really smart people there but they do tend to get drowned out by incompetent leaders.

      Cons

      Employees: Most are just there for the below industry standard pay. Leadership: I have to be careful here—"below industry standard" is a dog whistle. Their People Ops is more focused on responding to reviews with straight lies and gaslighting (as if we didn’t work there and experience what we did) rather than actually addressing what ex-employees are telling them. To debase your company, yourself, and your role that way baffles me. To each their own, right? You’re definitely below industry standard in pay, so just own it and move on. Pay: The other reviews are accurate. I was paid $12K less than most in this demographic, even after negotiating for more. Company Work Environment: It was a very laid-back office, with not many people present, even on hybrid days. The environment was pretty inclusive. People are generally nice, although some team leads feel the need to involve themselves in things that have nothing to do with them. There’s that old adage, "Here to show up and show out," but not in a good way. They double down when called out. Promotions: This is where it gets bad. They promote unqualified people over qualified ones because they accept lower pay. I saw it happen at least three times before I left earlier this year. Unlimited PTO: It’s great, until it’s not. They have around six people who abuse this policy without any consequences. How can you abuse unlimited PTO? By leaving all your work for your teammates. Benefits: It’s just insurance—no great compensation packages, no equity, nothing. Market Positioning: They are selling bad products to broke retail pharmacy owners. However, they’ve managed to create some decent strategic partnerships to help improve their current products. Sales Reps: They were constantly lying to prospects about our product capabilities and integrations. Overall: It’s not the best place if you’re established in your career, but it’s a decent starting point for a first job out of college. It’s a good place if you’re not an over-achiever and just want a paycheck. It’s a great place to work if there’s nothing else out there.

      avatar
      Lumistry Response
      1y
      Thank you for taking the time to share your feedback. We sincerely value all input, as it helps us identify areas where we can improve and grow as an organization. We’re glad to hear that you found the office environment inclusive and appreciated some aspects of your time at Lumistry. At Lumistry, we are committed to fostering a culture where every Team Member feels valued, included and has the opportunity to grow personally and professionally. We understand that competitive compensation is a key part of that and we align our pay structure with industry standards as defined by our participation in salary surveys such as Culpepper. We also recognize the importance of promoting based on merit and experience and are continually refining our processes to ensure fairness and transparency. Positions are posted and interested parties are encouraged to apply. We strongly believe in promoting from within whenever possible. Our Interview process for internal candidates includes reviewing past performance, initiative and fit for the new role. Your feedback regarding our People Operations and how we respond to employee reviews is especially important. Our intention is always to listen and learn. We conduct multiple engagement activities annually where we seek input for our Teams on how things are transpiring with our Employee Experience. From the feedback we receive, we develop Action Plans to address opportunities for improvement. We are dedicated to making Lumistry a place where everyone can thrive, whether they are just starting their career or are well-established in their field. We appreciate your candor and thank you for completing a review. If you have any more insights or if you’re open to a further conversation, we would welcome the opportunity to learn more. Thank you again for your time at Lumistry and for your valuable feedback.
      Viewing 25 - 27 of 97 Reviews
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      Glassdoor has 106 Lumistry reviews submitted anonymously by Lumistry employees. Read employee reviews and ratings on Glassdoor to decide if Lumistry is right for you.