Lush reviews

3.7

57% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Aug 26, 2024

Enjoyed my job

Recommend
CEO approval
Business Outlook

Pros

I liked working at LUSH, I loved my team and the discount was also a pro of working there.

Cons

Some people in management could be pushy at times to get you to make a sale, even when you had already tried, but I understood why.

2.0
Aug 24, 2024

Burn out

Recommend
CEO approval
Business Outlook

Pros

the ability to build an incredible and unique team. every day is unique and a different challege slightly higher pay that other retail management roles.

Cons

The warehouse staff have high turnover, and this means product formulation fluctuates dramatically. Product comes to the store damaged or disgusting. the NSW state manager is one of the most useless people I have ever met. The region suffers under her leadership. The company mindset is cultlike and insulating. There is limited help by the other managers as #1 they are all also burnt out, or #2 they love the company to an insane amount and that means any issue you may face is a weakness on your end, and there could not be fault of the company. Nepotism is also a major issue, but as that is quite literally the foundation of the company, this is to be expected (thanks Mark Constantine) while the pay is higher than other companies, it is not enough for the strain it provides. you must work outside of work hours or else you fall behind.

Viewing 400 - 402 of 2,224 Reviews

Glassdoor has 2,767 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.