Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"Good pay and 50% discount" ((in 161 reviews)); "Great Enironment and People!" ((in 129 reviews)); "All good and great team" ((in 112 reviews)); "Good training and employee discounts" ((in 107 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

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Lush

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,224 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Feb 5, 2026

great for seasonal work

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

50% discount, managers relatively understanding of schedule, very lovely coworkers

Cons

not much progression overall, can be slightly competitive

2.0

Feb 3, 2026

Just ok

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Trying all the products was really nice

Cons

0 hr contract / tills was really old school

2.0

Feb 3, 2026

Never again

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Free products and good discounts

Cons

Aggressive management, stressful work environment and forced to harrass customer who want to be left alone repeatedly

Viewing 61 - 63 of 2,224 Reviews

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great for seasonal work

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