Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 169 reviews)); "Great Enironment and People!" ((in 129 reviews)); "All good and great team" ((in 103 reviews)); "Good training and employee discounts" ((in 98 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 93 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 196 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 38 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

55% would recommend to a friend

(2,223 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Jul 17, 2019

People first approach to leadership and sales

Floor coordinator

Recommend

CEO approval

Business Outlook

Pros

Ethical company, products that work, management that cares about individual and team success

Cons

None that I can think of at the moment

3.0

Oct 17, 2018

Holiday Hire

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great discount Great products

Cons

Low Pay Required to be a pushy sales person

5.0

Apr 2, 2018

Passionate, driven, ethical people

Sales ambassador, operations specialist

Recommend

CEO approval

Business Outlook

Pros

Working with a cooperative, communicative team Helping people feel happier and more informed about their self-care routine Being trained in commission-like sales tactics without having the actual pressure of commission-based wages

Cons

(When I worked there in 2016) Very high expectations of sales personnel that did were not practical in light of the companies significant growth and increased traffic

Viewing 61 - 63 of 2,223 Reviews

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People first approach to leadership and sales

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