Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 165 reviews)); "Great Enironment and People!" ((in 122 reviews)); "Worked there for 10 years as my team was great." ((in 105 reviews)); "Good training and employee discounts" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 102 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 101 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 37 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

2.9

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 13, 2025

Good place to work can be busy

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great benefits and learn a lot about natural skin care. Company has great values and you get the opportunity to work alongside some great charities/causes

Cons

Can be busy, but otherwise

5.0

Nov 12, 2025

Great place

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Loved the team, loved the product. Training was very well done and prepared me for the job,

Cons

dealing with difficult customers was the only downside

4.0

Nov 12, 2025

High expectations with autonomy

Shop manager

Recommend

CEO approval

Business Outlook

Pros

You get the space to be creative and flexible. You learn how to manage a business as though its franchise i.e navigating your management accounts and retail margins. Great space to grow and perfect your leadership and business management skills whilst working for an ethical business.

Cons

If you work in a central London location you do have high pressure and expectations to meet targets for profit margin, sales, staff satisfaction and most importantly customer service. If you manage a spa it is very challenging to balance sales and capabilities of the team.

Viewing 112 - 114 of 2,224 Reviews

Top companies for "Compensation and Benefits" near you

Sephora

3.5★Compensation & Benefits

bareMinerals

3.6★Compensation & Benefits

Richemont

3.8★Compensation & Benefits

Cartier

3.8★Compensation & Benefits

Jobs at Lush

Casual Sales Ambassador - Crossgates Mall

Casual Sales Ambassador - Liberty Center

Casual Sales Ambassador - Westfield Galleria at Roseville

Casual Sales Ambassador - West County Center

Casual Sales Ambassador - Del Monte Center

Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work can be busy

Great place

High expectations with autonomy

Top companies for "Compensation and Benefits" near you

Jobs at Lush

Lush reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Lush reviews FAQs

Jobs at Lush