Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 166 reviews)); "Great Enironment and People!" ((in 124 reviews)); "Good training and employee discounts" ((in 105 reviews)); "All good and great team" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 36 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.6

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,222 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.6 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jun 10, 2026

Great staff and vibes, but strong smell issue

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Great staff and vibes all around

Cons

Smell can be overbearing lol

3.0

Jun 10, 2026

Supportive team but poor management and slow processes

Stockroom assistant

Recommend

CEO approval

Business Outlook

Pros

Good team, simple responsibilities, keeps you fit.

Cons

Not very well managed at the top, big deliveries arrive in unsorted crates which takes longer to process. Pricing everything individually when prices are subject to change takes a very long time and seems counterintuitive. Health and safety concerns regarding stockroom conditions aren’t always actioned. Little career progression.

4.0

Jun 9, 2026

Nice office and people, but limited parking some days

People team

Recommend

CEO approval

Business Outlook

Pros

nice office and nice people

Cons

parking is limited some days

Viewing 10 - 12 of 2,222 Reviews

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Lush

Lush reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great staff and vibes, but strong smell issue

Supportive team but poor management and slow processes

Nice office and people, but limited parking some days

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