Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 165 reviews)); "Great Enironment and People!" ((in 123 reviews)); "The training they provide is good." ((in 111 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 106 reviews)); "All good and great team" ((in 103 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 39 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 33 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

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Lush

Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

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Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

Sep 24, 2025

Good place to work

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice work environment and constant training

Cons

Very high workload in Christmas/Valentine's/Mother's Day seasons

4.0

Sep 23, 2025

The owners are out of touch

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Wages are good. Unpaid but good length breaks

Cons

In some locations management micro manage to a point the job is un workable

4.0

Sep 23, 2025

Busy but fun

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- Always something to do - Staff are friendly - Can get broken products

Cons

- Lots of smells - Super busy

Viewing 142 - 144 of 2,224 Reviews

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